Get the Answer Before It Becomes an Order Problem.
This FAQ is built for wholesalers, retailers, e-commerce sellers, wedding and event companies, hotels, restaurants, interior designers and commercial project buyers sourcing artificial botanical and decorative products from China.
Use the FAQ finder to understand products, OEM/ODM, samples, MOQ, lead times, inspection, shipping, payment and claims. Where a commercial detail depends on the specific order, the quotation, approved sample and written order documents should control.
What do you need to decide?
Factory, capacity, buyer types.
OEM, ODM, colors, packaging.
Samples, MOQ, lead time, payment.
QC, inspection, packing, claims.
General guidance explains the process. Your quotation, approved sample and order documents define the actual project.
The Most Useful FAQ Answers a Buyer Before the Purchase Order Is Issued.
Many sourcing problems are not caused by one bad product. They begin because color, packaging, MOQ, approval, inspection or shipping responsibility was never clearly defined.
“Can You Send a Sample?” Is Only the First Question.
Buyers also need to know whether the sample is existing or customized, what should be approved and what changes before bulk production.
MOQ Is Not One Number for Every Product.
Product construction, color, packaging, mold, SKU mix and order structure can change the practical minimum.
“Please Inspect Carefully” Is Not an Acceptance Standard.
A controlled sample, specification, packing standard and buyer criteria make inspection actionable.
A Freight Price Does Not Define the Whole Shipping Responsibility.
Destination, packing, transport mode, trade term and named handover point should be confirmed for the order.
Ask Questions in the Same Order the Project Actually Moves.
Can this supplier make the right product for your market?
What must be customized and approved?
What commercial conditions control production?
How is bulk production compared with the approved standard?
How does the order arrive and what happens if something goes wrong?
Search by Question or Filter by Buyer Topic.
All FAQ content is available in the page by default. Search and filters simply help you reach the relevant answer faster.
Showing 60 questions
Who Are You Buying From?
Where is Botanicblossoms located?
+
Botanicblossoms is based in Jinhua, Zhejiang, China. We manufacture and supply artificial botanical and decorative products for global B2B customers.
Are you a manufacturer or only a trading supplier?
+
Botanicblossoms operates its own production facility and supports product manufacturing, customization, quality control, packaging and shipment for B2B orders.
How large is your production facility?
+
Our production facility is approximately 3,500 square meters.
How large is your team?
+
We have 51–100 employees, including 5–10 R&D personnel supporting product development and customization.
What is your monthly production capacity?
+
Our monthly production capacity is around 500,000 units. Actual project allocation depends on product complexity, SKU mix, customization and the production schedule.
What types of B2B buyers do you work with?
+
We support wholesalers, retailers, e-commerce sellers, wedding and event companies, hotels, restaurants, interior designers and commercial project buyers.
What Can You Source?
What products do you manufacture and supply?
+
Our range includes artificial flowers, artificial plants, artificial trees, artificial cactus and succulents, wedding flowers, Christmas decorations, real-touch flowers, planters and vases, resin decorations, concrete decorations and iron decorative products.
What applications do your products support?
+
Our products are used in retail stores, online shops, hotels, offices, restaurants, weddings, exhibitions and interior decoration projects. Product selection should follow the actual environment and end use.
How do I choose the right realism level for my market?
+
Start with viewing distance, price position, intended use and buyer expectations. For close-view retail, hospitality or event applications, sample approval is especially useful because realism is visual and product-specific.
Can I source multiple product categories in one project?
+
Yes. Our broad portfolio can support mixed-category sourcing. The practical MOQ, packing and production plan should be reviewed by SKU because different product families use different manufacturing and packaging routes.
Can you provide product specifications before ordering?
+
Yes, relevant product information can be confirmed during quotation and sampling. For custom projects, the final approved specification should reflect the exact color, size, material, finish and packaging agreed for bulk production.
What information should I send if I need product recommendations?
+
Send the product type, target market, application, approximate size, visual direction, quantity, target price position, packaging needs and any reference images. This gives the team a clearer sourcing brief.
How Can the Product Be Customized?
Do you support OEM and ODM projects?
+
Yes. We support OEM and ODM for B2B buyers, including product design, colors, materials, sizes, packaging, finishes, molds and private-label requirements.
Can you customize product colors?
+
Yes. Custom color development can be reviewed for the product. A physical sample, color reference or other agreed standard should be used to approve the bulk-production target.
Can you support private-label packaging?
+
Yes. Private-label requirements can include packaging, labels, marks and other brand-specific presentation. Artwork, dimensions and application method should be approved before bulk packing.
Can you develop a new mold or a new product?
+
New mold and product-development projects can be reviewed. Feasibility, development steps, cost, sample process, MOQ and lead time depend on the construction and should be quoted for the actual project.
Can materials, sizes and finishes be customized?
+
Yes, where technically practical for the product. The final approved sample and specification should document the customized construction before mass production.
Can you develop a product from my reference images or design brief?
+
Yes. Reference images, sketches, dimensions, color direction, packaging needs and target application can be used as a development brief. The production-ready result should be confirmed through the agreed sample and specification process.
What Should Be Approved Before Bulk Production?
Can I order a sample before placing a bulk order?
+
Sample availability can be reviewed before bulk ordering. Existing-product samples and customized samples may follow different preparation, cost and lead-time arrangements.
Are samples free?
+
Sample cost is project-dependent. Existing samples, custom development, special materials, packaging and freight can create different charges. The actual sample quotation should confirm this.
How long does sample preparation take?
+
Sample lead time depends on whether the product already exists or requires new color, material, construction, mold or packaging development. Confirm the timing after the sample brief is defined.
What should I check when approving a sample?
+
Check the visual appearance, color, dimensions, materials, construction, finish, assembly and packaging points that matter to your market. Any requirement expected in bulk production should be included in the approved reference.
Can a custom sample be revised?
+
Revisions can be reviewed based on the requested change. Changes to material, tooling, construction or packaging may affect cost and development time, so the revised scope should be confirmed before proceeding.
How is the approved sample used for bulk production?
+
The approved sample and written specification can become the controlled reference for production and inspection. For hand-assembled or visually textured products, acceptable production variation should be understood within that reference.
How Is the Commercial Order Structured?
What is your MOQ?
+
MOQ is product- and project-dependent. Existing items, custom colors, private-label packaging, new molds and mixed-SKU programs can require different minimums. The quotation should confirm the MOQ for the actual SKU and specification.
Can I start with a smaller trial order?
+
Trial-order feasibility can be reviewed according to the product, SKU mix and customization level. Existing products are usually easier to evaluate for smaller test programs than highly customized products.
Can different colors or SKUs be combined to meet MOQ?
+
Sometimes, but not automatically. MOQ can be driven by color batches, components, packaging and production setup. Send the requested SKU mix so the practical order structure can be reviewed.
What is the basic ordering process?
+
A typical order moves from inquiry and requirement confirmation to quotation, sampling where needed, approval, order confirmation, production, quality control, packing, inspection where applicable and shipment.
What information do you need for an accurate quotation?
+
Send product or reference images, dimensions, material / finish expectations, color, quantity by SKU, packaging requirements, customization needs, destination and preferred shipping basis where known.
Can I change the order after confirmation?
+
Changes can be reviewed, but feasibility depends on the production stage and affected materials, packaging, tooling or components. Any approved change should be documented because it can affect price, lead time and inspection references.
When Can the Order Actually Ship?
What is your standard production lead time?
+
We do not publish one fixed lead time for every product. Timing depends on product type, quantity, customization, material readiness, packaging, mold development, approval status and the factory schedule. The quotation should state the order-specific estimate.
When does the production lead time start?
+
The start condition should be defined in the order. It can depend on commercial confirmation, required payment, sample approval, artwork approval, material readiness or other project-specific prerequisites.
Does customization increase lead time?
+
It can. New colors, materials, packaging, molds, finishes and sample revisions add development or approval steps. Existing products with standard packing generally require fewer pre-production steps.
How should I plan seasonal or event orders?
+
Work backward from the must-arrive date, not only the requested ship date. Include sampling, approval, production, inspection, packing, export handling, transit and destination receiving time.
Can an urgent order be expedited?
+
Expedited production can be reviewed against current capacity, material readiness and the product route. It should not be assumed until the factory confirms a realistic schedule.
What can change the confirmed production schedule?
+
Buyer changes, delayed approvals, material issues, new tooling, rework, inspection holds or major changes to quantity / packaging can affect timing. Critical changes should be documented and the schedule reviewed.
How Is Bulk Production Verified?
How is quality control integrated into production?
+
Quality control is integrated from material selection and manufacturing through inspection, packaging and shipment. The approved product and order requirements should guide what is checked.
Can I arrange my own third-party inspection?
+
Buyer-appointed or third-party inspection can be coordinated where required by the order. Provide the inspector, scope, sampling method, acceptance criteria and timing before the inspection date.
Do you use one fixed AQL for every order?
+
This FAQ does not define one universal AQL or sampling level. If your organization requires a particular inspection standard, defect classification or acceptance level, include it in the order requirements.
What can be checked during final inspection?
+
Depending on the product and agreed scope, inspection can cover product identity, color and appearance, dimensions, assembly, finish, quantity, packaging, labels and buyer-specific requirements.
What happens if inspection finds a problem?
+
The finding should be compared with the approved order standard. Confirmed deviations can require sorting, rework, replacement, corrective action and recheck / reinspection depending on the actual issue and buyer procedure.
Is a passed shipment inspection the same as product certification?
+
No. Shipment inspection verifies the agreed inspection scope for an order. Product testing, certification or market compliance are separate subjects that require the applicable evidence and scope.
How Does the Order Reach the Buyer?
How do you protect products during shipment?
+
We pay attention to protective packaging and logistics to reduce transportation damage. The exact packing method should match the product: flexible botanicals, large trees, planters and hard decorative items require different protection priorities.
Can packaging be customized for retail or private label?
+
Yes. Packaging is part of our OEM/ODM capability. Artwork, labels, case pack and protection method should be approved before bulk packing.
What shipping methods can be considered?
+
Courier / express, air freight, sea freight and multimodal options can be reviewed depending on cargo size, weight, urgency, destination and the commercial shipping arrangement.
Which Incoterms® can be used?
+
The suitable trade term depends on the transport structure, destination and buyer requirements. The quotation should state the actual Incoterms® rule and named place or port instead of relying on a general website assumption.
Can I use my own freight forwarder?
+
Buyer-nominated forwarding can be coordinated according to the order and agreed trade term. Forwarder contact and booking instructions should be provided before the cargo is ready.
What shipping documents should be confirmed?
+
Commercial invoice, packing list and transport-related documents are common. Any origin, compliance, inspection or buyer-specific documents should be confirmed before shipment because requirements vary by product and destination.
How Are Payment Conditions Controlled?
What are your payment terms?
+
Payment terms are order-specific. The quotation or PI should confirm the required payment method, currency, payment milestones and release conditions for the actual transaction.
Which payment methods do you accept?
+
The accepted payment method should be confirmed in the quotation or PI for the specific order. This FAQ does not publish a method that has not been confirmed for your transaction.
Which currency should I pay in?
+
Use the currency stated on the confirmed quotation, PI or commercial document. Do not switch currencies without written confirmation because exchange rate and bank handling can change the received amount.
What should I do if bank details appear to change?
+
Do not rely only on an unexpected email asking you to change beneficiary details. Pause the payment and verify any account change through a previously established contact channel before sending funds.
Who pays bank charges?
+
Bank-charge allocation should be confirmed for the transaction. The important point is that the received amount matches the payment obligation stated in the commercial documents.
Can a claim amount be deducted from another payment?
+
Only after the claim and the specific credit / offset are agreed in writing. An unresolved claim should not be silently deducted from another order payment.
What Happens If Something Goes Wrong?
What is the warranty period?
+
We do not publish one universal warranty period for every product family. Where a warranty applies, the relevant scope, period and remedy should be confirmed in the order-specific commercial documents.
What evidence should I provide for a quality claim?
+
Provide the order reference, SKU, affected quantity, clear photos or video, and the approved sample / specification where relevant. Include carton and delivery evidence if the issue may involve packing or transport.
What should I do if the shipment arrives damaged?
+
Photograph the outer cartons, carton marks, internal packing, product position and damaged units before repacking or discarding materials. Preserve any carrier or receiving records so the cause can be reviewed.
Do you automatically refund a defective order?
+
No blanket automatic-refund policy is created by this FAQ. The remedy should follow the verified cause, affected quantity, practical corrective options and written commercial agreement.
What remedies can be considered for a confirmed claim?
+
Depending on the issue, options can include correction / rework, replacement, credit, offset, refund or another agreed solution. The actual remedy should be documented for the specific claim.
Does a passed pre-shipment inspection prevent a later claim?
+
A pre-shipment inspection is evidence of the inspected scope and condition at that time, but it does not automatically determine every later claim. The actual issue, evidence and order terms still need to be reviewed.
These Answers Come from the Questions a Manufacturer Must Resolve Before Production.
Botanicblossoms operates an approximately 3,500 m² production facility in Jinhua, Zhejiang, with 51–100 employees, including 5–10 R&D personnel, and monthly production capacity of around 500,000 units.
Our work covers artificial botanical products and related decorative categories, with OEM/ODM support and quality control from material selection through production, inspection, packaging and shipment.
Some Answers Belong in the Quotation, Not in a Generic Website Promise.
No One MOQ for Every Product.
The SKU and customization route should determine the actual minimum.
No One Production Time for Every Order.
Quantity, custom work, approvals and scheduling change the timeline.
No Unverified Payment Method or Percentage.
Use the actual quotation or PI for the commercial terms.
No Universal Warranty or Automatic Refund.
Claims should follow evidence, cause and written order terms.
Send the Product, Quantity, Market and Requirement — Not Just “Best Price.”
A clearer brief helps us answer MOQ, sampling, customization, production, packaging, inspection and shipping questions for the actual order.